How GSMFileBD Handles Customer Information

This Privacy Policy explains what information we collect, why we collect it, and how we use it when you use GSMFileBD, place an order, contact support, request files, or purchase tool services.

Information We Collect

Name, email address, phone number, and account details
Order details, purchased products, and download history
Payment confirmation details such as transaction ID or payment screenshot
Device model, CPU, build number, and problem details for file requests
Support conversation details when you contact us

How We Use Information

To process orders and deliver purchased files
To verify payment and prevent fraud
To provide support for file requests and tool services
To manage memberships, download limits, and account access
To improve our website, products, and customer service

Payment Information

Bangladesh customers may pay using bKash. International customers may pay using USDT where supported and permitted. We do not publicly display customer payment information.

For USDT payments, the payable amount may be calculated using real-time price or exchange data at checkout. The final amount shown before payment is the payable amount for that order.

Download & Account Data

We may store download records, order history, membership plan, download limits, and access status to prevent abuse and provide proper customer support.

Cookies

Our website may use cookies for login sessions, cart functionality, checkout, analytics, security, and customer experience. You may control cookies through your browser settings.

Data Sharing

We do not sell customer personal information. We may share limited information only with necessary service providers such as payment processors, hosting, security tools, email services, or support systems.

Security

We try to protect customer information using reasonable technical and administrative safeguards. However, no online system is 100% risk-free, so customers should also keep account passwords safe.

Your Rights

You may contact us to request correction, update, or deletion of your account information where applicable. Some order records may be retained for security, tax, fraud prevention, or business record purposes.

Do not share your account password, private download links, payment wallet credentials, or sensitive device information publicly. GSMFileBD support will never ask for your account password.

Privacy Questions?

Telegram Support

Last updated: May 2026